Returns and Exchange Policy
At Fire-Boltt, we offer a hassle-free 7-day return and replacement policy for all our smartwatches and audio gear. If your device is defective or damaged upon arrival, we ensure a seamless resolution to keep your fitness journey on track.
Initiate Request
Visit our Support portal within 7 days of delivery and enter your order ID and phone number to start the return process.
Quality Inspection
Ensure the product is in its original packaging with all accessories, manuals, and tags intact for a successful verification.
Reverse Pickup
Once approved, our logistics partner will schedule a pickup from your registered address within 24 to 48 hours.
Refund or Replacement
After the product reaches our warehouse and passes quality checks, we will initiate your refund or ship a replacement device immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing